Patrickspins Privacy Policy

What Personal Data Is Collected

When users register or interact with the platform, the following categories of personal information may be collected:

• Full name and date of birth
• Contact details, including email address, phone number, and postal address
• Government-issued identification documents for identity verification
• Financial information, including payment method details and transaction records
• Technical data, such as IP address, browser type, device identifiers, and usage logs
• Preferences and behavioural data linked to platform activity

Why This Information Is Collected

Personal data is collected for the following purposes:

• To verify identity and comply with Know Your Customer (KYC) obligations
• To process account registrations, deposits, withdrawals, and wagers
• To fulfil legal and regulatory obligations under UK gambling law
• To detect and prevent fraud, money laundering, and other unlawful activity
• To communicate relevant account information, updates, and service notices

How Personal Data Is Protected

Technical and organisational measures are in place to safeguard all personal information against unauthorised access, loss, or misuse. These include:

• SSL encryption across all data transmissions
• Secure servers with restricted access controls
• Regular security audits and vulnerability assessments
• Staff training on data protection obligations and procedures
• Data minimisation practices to limit collection to what is strictly necessary

User Rights Under UK Law

In accordance with the UK GDPR and the Data Protection Act 2018, users hold the following rights in relation to their personal data:

• Right of access: Users may request a copy of the personal information held about them.
• Right to rectification: Users may request correction of inaccurate or incomplete data.
• Right to erasure: Users may request deletion of their personal data, subject to legal retention obligations.
• Right to restrict processing: Users may request a limitation on how their data is used in certain circumstances.
• Right to data portability: Users may request their data in a structured, commonly used format.
• Right to object: Users may object to processing based on legitimate interests or for direct marketing purposes.

Requests relating to any of the above rights may be submitted to the data protection contact provided within this document. All requests will be handled within the timeframes required by applicable legislation.

Personal information collected through the platform is used strictly for lawful and transparent purposes. The table below outlines the primary uses and the corresponding legal basis for each:

Additional Notes on Data Use

• Personal information is never sold to third parties for commercial gain.
• Marketing communications are only sent where the user has provided explicit consent or where a pre-existing commercial relationship exists under applicable UK rules.
• Users may withdraw consent for marketing at any time by updating their account preferences or contacting the support team.
• Analytics data is used in aggregated or anonymised form wherever possible to support service development without identifying individual users.

All processing activities are carried out in accordance with the principles of lawfulness, fairness, and transparency as required by UK data protection law.

Requesting Access to Personal Data

Users have the right to obtain a copy of the personal data held about them at any time. A subject access request may be submitted via the contact details provided in this document. Responses will be provided within one calendar month of receipt, in line with UK GDPR requirements.

Correcting Personal Information

If any personal data held on an account is found to be inaccurate or out of date, users may request a correction by contacting the customer support team or updating their account profile directly where the platform permits. Corrections will be applied promptly upon verification.

Requesting Deletion of Personal Data

Users may request the deletion of their personal data by submitting a written request. It should be noted that certain information may be retained beyond such a request where a legal obligation requires it, for example, financial transaction records held under anti-money laundering legislation or records required by the UK Gambling Commission.

Consent to Security Checks and Payment Processing

By using this platform, users acknowledge and consent to the following:

• Identity and security checks may be conducted as required by law or as part of the platform’s responsible gambling and fraud prevention obligations.
• Payment data may be processed by authorised third-party payment service providers for the purpose of completing financial transactions.
• These providers are contractually bound to process such data solely for the purposes specified and in compliance with applicable data protection standards.

This platform is intended solely for individuals who are 18 years of age or older. Access to gambling services by persons under the age of 18 is prohibited under UK law, including the Gambling Act 2005.

Age Verification Limitations

Although robust age verification procedures are in place, it is not always possible to confirm a user’s age without the submission of valid identification documents. Users are required to provide accurate information at the point of registration, and verification checks are conducted in accordance with regulatory requirements.

Data Belonging to Minors

If a parent or legal guardian identifies that a minor has accessed the platform and that personal data has been collected without appropriate consent, a formal request for deletion of that data may be submitted. Upon verification of the claim, all relevant personal information associated with the minor will be permanently removed from the platform’s records.

All concerns relating to the protection of children’s data should be directed to the designated data protection contact without delay.

In the course of providing its services, personal data may be transferred to, stored in, or processed in countries outside the United Kingdom. This may occur where third-party partners, service providers, or technical infrastructure used by the platform are located in other jurisdictions.

Basis for International Transfers

By registering an account and using this platform, users acknowledge and provide their consent to the potential transfer of their personal data to countries outside the UK. Such transfers are conducted in accordance with applicable UK data protection legislation and are subject to appropriate safeguards, which may include:

• Standard contractual clauses approved under UK adequacy decisions
• Binding corporate rules where applicable
• Contractual commitments ensuring an equivalent level of data protection

Partner Confidentiality Obligations

All third-party partners and service providers who receive or process personal data on behalf of this platform are contractually required to maintain confidentiality and to implement appropriate technical and organisational security measures. Personal data shared with such partners is used solely for the purposes for which it was disclosed and in accordance with this Privacy Policy.

This section constitutes a legal disclaimer that may alter the scope or practical effects of certain provisions contained within this Privacy Policy. Users should read this section carefully alongside the policy as a whole.

Application of This Disclaimer

This disclaimer becomes effective at the point at which a user accepts this Privacy Policy. Acceptance is established through any one of the following actions:

• Digitally signing or otherwise formally accepting the policy during the account registration process
• Clicking an acceptance confirmation on the platform
• Continuing to access or use the platform’s services following notification of the policy

Effect on Policy Provisions

Certain obligations or rights described elsewhere in this document may be subject to modification, limitation, or qualification in specific circumstances as permitted by applicable UK law. These include, but are not limited to, situations where legal obligations require the retention or disclosure of data, or where regulatory authorities exercise their powers in relation to the platform’s operations.

In the event of any conflict between this disclaimer and other sections of the policy, the terms that afford the greatest degree of protection to users will be applied, except where prohibited by law.

What Cookies Are

Cookies are small text files that are stored on a user’s device when they visit a website. They are used to retain information about a user’s session and preferences, enabling the website to function more effectively and to deliver a more consistent experience.

How Cookies Are Used on This Platform

This platform uses cookies for the following purposes:

• Statistical analysis: To monitor traffic volumes, page performance, and user interactions across the site.
• Behavioural analysis: To understand how users navigate the platform and identify areas for improvement.
• Personalisation: To remember user preferences and tailor the display of content accordingly.
• Service improvement: To test and develop new features and to optimise overall platform performance.

Cookie Retention Period

Cookies placed by this platform are retained for a period of up to 12 months, after which they expire and are removed from the user’s device. Users may also manage or delete cookies at any time through their browser settings.

Cookie Consent

Upon first accessing the platform, users are presented with a cookie consent notice. By continuing to browse the site, users indicate their acceptance of cookies in accordance with this policy. Users who do not wish to accept non-essential cookies may adjust their browser settings accordingly, though this may affect the functionality of certain areas of the platform.

By accessing and using the services provided through this platform, users are deemed to have read, understood, and fully accepted the terms of this Privacy Policy.

Prevailing Version

This Privacy Policy may be updated from time to time to reflect changes in applicable legislation, regulatory requirements, or operational practices. The current version of the policy, as published on this website, supersedes all previous versions. Users are advised to review this document periodically to remain informed of any changes.

Continued use of the platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms. Where changes are considered material, users will be notified through the platform or by email prior to the changes taking effect.

Circumstances Under Which Data May Be Shared

Personal data may be disclosed to third parties in the following circumstances:

• Legal obligations: Where disclosure is required by law, court order, or the instruction of a competent regulatory authority, including the UK Gambling Commission or the Information Commissioner’s Office (ICO).
• Dispute resolution: Where it is necessary to investigate, prevent, or resolve disputes, including fraudulent activity or breaches of the platform’s terms and conditions.
• Contractual arrangements: Where third-party service providers are engaged to support the operation of the platform, including payment processors, identity verification providers, and IT infrastructure suppliers.

Transparency Regarding Third Parties

Where a list of third-party recipients is maintained and published on this platform, users are encouraged to review it. In cases where specific third parties are not individually listed, users will be informed of the purpose and scope of any data sharing as required by applicable UK data protection law.

Consent to Third-Party Disclosure

By providing personal information through this platform and continuing to use its services, users acknowledge and consent to the disclosure of their personal data to authorised third parties as described in this section. All third parties are required to process such data in accordance with applicable data protection standards and solely for the purposes specified at the time of disclosure.

This platform may contain links to third-party websites for informational or contextual purposes. These external websites are operated independently and are governed by their own privacy policies and data protection practices.

No Responsibility for External Websites

This platform does not exercise control over the content, data collection practices, or privacy standards of any third-party website. Accordingly, no responsibility is accepted for the manner in which external websites collect, store, or use personal information.

User Caution

Users are advised to exercise caution when following links to external websites and to review the relevant privacy policy of any third-party site before submitting personal information. The presence of a link on this platform does not constitute an endorsement of the linked website or its data handling practices.